Frequently Asked Questions
Everything you need to know about shopping with 401 Games.
What is the standard shipping timeframe for orders?
We typically process and ship orders within 1-3 business days. Depending on your location, delivery usually takes between 3 to 7 business days.
What is your return policy for apparel and accessories?
We offer a 30-day return policy on all unworn items with original tags attached. Please ensure the items are in their original packaging to qualify for a full refund.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our charts for the most accurate fit.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order once it has been placed?
Once your order ships, you will receive an automated email containing your tracking number and a link to monitor your package's progress.